Please Read Carefully
This Privacy and Security Policy explains how Aerteon Ai (“we,” “company,” or “AERTEON”) collects, processes, stores, and protects user information through the services provided on [https://www.en.aerteon.com]. By using this website or our services, you consent to the processing of your personal data in accordance with this policy.
1. Data Controller
- Company Name: Aerteon AI®
- Head Office: [Insert head office address]
- Turkey Office: [Insert Turkey address]
- Email: info@www.en.aerteon.com
- Contact Form: [Link to your contact page]
2. Data Collected and Purposes
- We may collect the following types of data when you use our services,
- Personal Data:
- Name, surname, email, phone number
- Payment information (processed via Stripe; card details are not stored by Aerteon Ai)
- Usage data (subscription info, preferred services)
- IP address, device information, browser type
- Purposes of Processing:
- To create and manage your account and provide services
- To process payments securely
- To respond to support requests
- To improve service quality and manage enhancement processes
- To send campaigns, announcements, or notifications if requested
3. Legal Basis
- Your personal data is processed under the following legal grounds:
- Consent (KVKK Article 5/1)
- Necessary for the performance of a contract
- Legitimate interests (product development and security)
- Legal obligations (invoicing and tax processing)
4. Sharing with Third Parties
- Your data may be shared only under the following circumstances:
- Payment processing via Stripe
- Legal obligations (court orders or official requests)
- Anonymized analytics tools such as Google Analytics
Your data is never shared with third parties for commercial purposes without consent.
5. Cookies and Tracking Technologies
- Aerteon Ai uses cookies to enhance user experience:
- Essential Cookies: for session management and security
- Preference Cookies: to remember user preferences
- Analytical Cookies: to measure service performance
- You can disable cookies via your browser settings, but this may affect some functionalities.
6. Data Security
- Data is protected using SSL and encrypted infrastructures
- Payments processed via Stripe are handled on PCI-DSS compliant infrastructure
- Administrative and technical measures are implemented to prevent unauthorized access
7. Data Retention
- Data is stored for the duration of the service or as required by law
- When a user account is deleted, related data is anonymized or deleted
8. User Rights (KVKK & GDPR)
- Under KVKK Article 11 and GDPR, you have the right to:
- Know whether your personal data is being processed
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing
- Request data portability
- Withdraw your consent at any time
- To exercise these rights, contact us at info@www.en.aerteon.com.
9. Cross-Border Data Transfers
- Your data may be transferred abroad via service providers such as AWS or Stripe. Such transfers comply with KVKK Article 9 and GDPR requirements.
10. Users Under 18
- Our services are not intended for users under 18. Any data collected inadvertently from minors will be deleted immediately.
11. Updates