Aerteon AI®

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Privacy and Security

Please Read Carefully

This Privacy and Security Policy explains how Aerteon Ai (“we,” “company,” or “AERTEON”) collects, processes, stores, and protects user information through the services provided on [https://www.en.aerteon.com]. By using this website or our services, you consent to the processing of your personal data in accordance with this policy.

1. Data Controller

  • Company Name: Aerteon AI®
  • Head Office: [Insert head office address]
  • Turkey Office: [Insert Turkey address]
  • Email: info@www.en.aerteon.com
  • Contact Form: [Link to your contact page]

2. Data Collected and Purposes

  • We may collect the following types of data when you use our services,
  • Personal Data:
  • Name, surname, email, phone number
  • Payment information (processed via Stripe; card details are not stored by Aerteon Ai)
  • Usage data (subscription info, preferred services)
  • IP address, device information, browser type
  • Purposes of Processing:
  • To create and manage your account and provide services
  • To process payments securely
  • To respond to support requests
  • To improve service quality and manage enhancement processes
  • To send campaigns, announcements, or notifications if requested

3. Legal Basis

  • Your personal data is processed under the following legal grounds:
  • Consent (KVKK Article 5/1)
  • Necessary for the performance of a contract
  • Legitimate interests (product development and security)
  • Legal obligations (invoicing and tax processing)

4. Sharing with Third Parties

  • Your data may be shared only under the following circumstances:
  • Payment processing via Stripe
  • Legal obligations (court orders or official requests)
  • Anonymized analytics tools such as Google Analytics
    Your data is never shared with third parties for commercial purposes without consent.

5. Cookies and Tracking Technologies

  • Aerteon Ai uses cookies to enhance user experience:
  • Essential Cookies: for session management and security
  • Preference Cookies: to remember user preferences
  • Analytical Cookies: to measure service performance
  • You can disable cookies via your browser settings, but this may affect some functionalities.

6. Data Security

  • Data is protected using SSL and encrypted infrastructures
  • Payments processed via Stripe are handled on PCI-DSS compliant infrastructure
  • Administrative and technical measures are implemented to prevent unauthorized access

7. Data Retention

  • Data is stored for the duration of the service or as required by law
  • When a user account is deleted, related data is anonymized or deleted

8. User Rights (KVKK & GDPR)

  • Under KVKK Article 11 and GDPR, you have the right to:
  • Know whether your personal data is being processed
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing
  • Request data portability
  • Withdraw your consent at any time
  • To exercise these rights, contact us at info@www.en.aerteon.com.

9. Cross-Border Data Transfers

  • Your data may be transferred abroad via service providers such as AWS or Stripe. Such transfers comply with KVKK Article 9 and GDPR requirements.

10. Users Under 18

  • Our services are not intended for users under 18. Any data collected inadvertently from minors will be deleted immediately.

11. Updates

  • Aerteon AI® may update these Terms at any time. The updated text takes effect upon publication. Users are responsible for regularly checking the updated Terms.

Written by

Picture of Aerteon AI®

Aerteon AI®

AI Based Digital Agency

TurkeyUSA
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