GlowBites

Client and challenge

Most of GlowBites' customers found them on Instagram. The goal was to turn those visitors into customer records with an event date, instead of losing them in DM threads.

What we did

• A warm, single-page brand site built from the brand's own photos and videos, with subtle depth effects.
• An online booking form where customers pick a package, add-ons and event type.
• A CRM admin panel that collects bookings and chat conversations.
• A chatbot that answers customer questions, with a rule-based fallback if the AI service is unavailable.
• Designed against data loss: if a booking can't be stored, the form never pretends it was saved and points the customer to Instagram DM instead.

Outcome

GlowBites' Instagram interest now turns into organised booking records with a date, package and contact details, tracked from a single panel.